Privacy policy

Privacy Policy

Last updated: April 8, 2025

This Privacy Policy describes how Shirt Nerd XL (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from shirtnerdxl.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information We Collect Directly from You
Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information including your username, password, security questions and other information used for account security purposes.

  • Customer support information including the information you choose to include in communications with us (e.g., messages sent through the Services).

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information; however, doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include:

  • Device information

  • Browser information

  • Network connection details

  • IP address

  • Interaction data related to your use of our Services

Information We Obtain from Third Parties
We may obtain information about you from third parties who support our Site and Services (e.g., Shopify), payment processors (e.g., bank account or credit card details), or other vendors collecting data on our behalf.

How We Use Your Personal Information

Providing Products and Services
We use your personal information to process payments, fulfill orders, send notifications related to purchases or accounts (including transactional SMS messages), facilitate returns/exchanges, and enhance your shopping experience.

Marketing and Advertising (Including SMS Marketing)
If you opt into our SMS marketing program:

  • Data Collection: We collect your phone number when provided via opt-in forms or checkout processes.

  • Purpose: Your phone number is used solely for sending opted-in promotional SMS messages (e.g., cart reminders) and transactional updates (e.g., order confirmations). Standard message/data rates may apply. You can opt out at any time by replying “STOP” to any message received.

Abandoned Cart Tracking for SMS Notifications
Our website uses cookies to track items added to your shopping cart—including when a cart is abandoned—to send cart reminder messages via SMS:
"Shirt Nerd XL's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS."

Security and Fraud Prevention
We use personal data for fraud detection/prevention purposes in order to maintain a secure environment for all users.

Cookies

We use cookies for analytics purposes as well as abandoned cart tracking for SMS notifications. You can manage cookie preferences through browser settings.

How We Disclose Personal Information

Exclusion of SMS Opt-In Data Sharing

We do not sell or share text messaging opt-in data with non-affiliated third parties.

Your Rights

You have rights under applicable laws regarding access/deletion/correction of personal data collected via Shirt Nerd XL services.

For SMS-specific rights: Reply “STOP” at any time if you'd like to opt out entirely!

Contact Information

For questions or concerns about our privacy practices or these Terms & Conditions:

Email: shirtnerdxl@gmail.com

For the purpose of applicable data protection laws and if not explicitly stated otherwise, we are the data controller of your personal information.